Job Description

Benefits Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Paid time off Training & development LOVE WHAT YOU DO At Waxing the City, our licensed service providers are not only waxing experts, they’re waxing authorities. This led us to create our very own title of Cerologist™ technicians, combining “cera” (Latin for wax) with “ologist” (to highlight their level of education and expertise). After a week-long, hands‑on training course at our Waxing University®, our service providers become certified Cerologists. We are seeking beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If you’re looking to learn and grow in your career and have a passion for the industry, we want to hear from you. SUMMARY Do you love waxing? Does educating clients about the benefits of waxing and sharing the latest product trends energize you? Are you looking to sharpen your waxing skills or learn a new technique? If so, Waxing the City may be a good fit for you! At Waxing the City our clients are the focus and our technicians are the ultimate professionals at their craft. Responsible for implementation of customer service standards for all internal and external clients. Goal is to exceed client expectations from initial inquiry to on‑going client relationship management. Responsible for maintaining a clean and professional environment. Accountable for efficient, effective and high‑quality service provision following all defined waxing service standards. Support and protect our culture. Other duties as assigned in the spirit of teamwork. Follows safety standards in all aspects of performance of the above functions. ROLE SCOPE AND COMPLEXITY The technician reports directly to salon manager/salon lead and indirectly to all members of ownership and is accountable for adhering to all service provisions and sanitation standards. They are accountable for meeting established service protocols and customer service standards focusing on both internal & external customers. Also accountable for informing and educating clients on our service offerings, retail products and membership program, building and retaining clients through social platforms, community engagement & other marketing efforts put forth by management. MINIMUM QUALIFICATIONS Required: Current State Licensure (Esthetician, Cosmetologist) A passion for waxing and the beauty industry Time Management Skills Strong communication skills – both written and verbal Flexible and adaptable individual who embraces being a part of a team. Exceptional Customer Service Self‑Motivated OUR CORE VALUES Emphasis on People Outstanding Client Service Compassion & Caring Community Partnerships Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing The City Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing The City Franchisor, LLC. #J-18808-Ljbffr

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